Refund Policy

Due to the perishable nature of mangoes, refunds are only allowed under specific conditions.

Refund Eligibility

Refunds are only provided in the following case:

• Product received damaged during transit

Refunds will not be provided for taste preference or natural variations, as mangoes are natural farm products.

Proof Requirement

To request a refund for damaged products, customers must provide:

• Proper opening video of the package
• Clear evidence of the damaged product

Without an opening video, refund requests may not be accepted.

Reporting Time

Customers must report damaged products within 2 hours of delivery. Requests made after this time may not be eligible for refund. Refund Options Customers can choose:

• Replacement product or
• Refund

Refund Method Refunds will be processed using the same payment method used during purchase.

Refund Processing Time

Once the refund is approved, the amount will be processed within 7 business days.