Skip to Content
FAQ’s

Home

QUALITY RELATED

Organic (Cover) mangoes are grown using traditional practices under protective covering, without chemicals or pesticides, resulting in cleaner, safer, and more flavorful fruits.

Natural (Non-Cover) mangoes are grown in open farms using natural methods but may not follow strict organic certifications. Both are naturally ripened and chemical-free.

On average, 1kg will contain 2 to 3 mangoes, depending on the variety and size:

  • Baginapalli: 260g to 450g per mango
  • Rasallu: 180g to 260g per mango

We dispatch freshly harvested mangoes within 1–3 working days of your order. Depending on your location, you can expect delivery in 2–5 days across India.

We use premium-grade carton boxes and traditional Butta (basket-style) packs for select variants. Our packaging ensures zero damage and maintains freshness during transit.

At Bharani Fresh, we harvest mangoes just before peak ripeness to ensure they stay fresh and naturally ripen during transit. Since we do not use carbide or chemicals, our mangoes may take 4–6 days to ripen at home depending on room temperature. This is completely natural and ensures you get safe, chemical-free, and flavorful mangoes.

🟡 Tip: Place mangoes in a paper bag or wrap them in a newspaper to speed up ripening naturally!

We’re really sorry to hear that! At Bharani Fresh, we follow strict quality checks before packing. However, due to transit conditions, a rare spoilage can happen.

📸 Please take a photo of the damaged mango and send it to WhatsApp to +91 9133348485 within 12 hours of delivery.

We’ll review and ensure you get a quick resolution or replacement based on the situation.

If you experience any issues related to mango quality—like spoilage, overripeness, or unexpected delay in ripening—here’s what to do:

✅ Share clear images or videos of the product

✅ Include your Order ID and registered phone number

✅ Email us at freshbharani@gmail.com or WhatsApp +91 9133348485 our customer care

Our support team will respond within 24 hours and ensure fair resolution through refund, replacement, or store credit based on the issue.

DELIVERY RELATED

Once you are done selecting your products and click on checkout you will receive order number after payment. Your order will be delivered to you within 1 to 2 days after due Post Harvest and logistic activities. In case your order is taking longer time to deliver ,please track your order or contact customer care number.

PAYMENT RELATED

We have high end secured gateway of Razorpay. You can pay for your order using the following modes of payment through Razorpay. Credit and debit cards (VISA / Mastercard / Rupay) b. NEFT / RTGS/ IMPS – NET BANKING c. UPI / Payment Gateways/ Wallets If the order has to be left at the security office, please write in Note box and continue to pay online via wallets, UPI, net banking, or cards as you are doing now. Currently, COD is not available. No need to pay any amount to courier boy.

CUSTOMER RELATED

We have a dedicated delivery channel partners and a fleet of vehicles operating from our Farm to your doorstep which ensures timely, accurate and quality fruit delivery to our customers.

You can chat with us on our website. Our customer service team is available throughout the week, all seven days from 9 am to 9 pm. We are also reachable via email at freshbharani@gmail.com, Call or WAtsapp us @ +91 9133348485

Reach Out to Us Beyond FAQs

If you still have query other than FAQ, Please mail at freshbharani@gmail.com or contact us

Get in touch